Delivery

Furniture delivery within Norfolk

Our delivery service within Norfolk is free and run by ourselves. Monday to Friday  Morning 9am – 1pm  Afternoon 1pm – 4pm. If an item is in stock we can arrange delivery with you once the order is placed usually within a week. Items out of stock usually take 4 – 6 weeks.

Payment on delivery, unless bespoke item of furniture being made where deposit will be taken.

Please check over furniture on arrival of delivery

Check measurements of furniture and access to your home. It is important to check the measurements of your chosen furniture on our website and ensure there is adequate doorway and stair access.

Be helpful – clear and protect the route from lorry to room Please try to make the delivery as easy as possible for your delivery team. It is helpful if you can be at your residence to accept the delivery, because no one knows your home better than you do. If you are unavailable to accept the delivery yourself, please note that there must be someone over the age of 16 at your property to take the delivery for you. Remove any tripping hazards, furniture, ornaments or wall fixtures that will constrict the path. Please note that our drivers are not allowed to remove their shoes due to health and safety reasons. It is your responsibility to protect your floors and carpets. We recommend using sturdy brown paper secured with masking tape, however heavier items may require more substantial, purpose-made floor protection. Please judge what level of floor protection might be needed yourself and ensure that it is properly positioned before the delivery team arrives.

Check your new furniture for damage or items missing. Should anything be amiss with your order, please contact us immediately

Furniture delivery within Great Britain

Furniture items smaller than 100cm ie; plateracks, bedside drawers can be delivered using Parcelforce delivery costing from £20 per item.

Smaller items as above, delivery 4 – 5 weeks.

For larger items of furniture please call or email the shop to see how we can assist you further.

Please call the shop for details 01603 871187 or email kerrisfarmhousepine@gmail.com